About Us Overview

SquareTrade got its start in 1999 as an industry-leader in online merchant verification and dispute resolution; the SquareTrade Seal is still widely regarded as the single most trusted icon on eBay. Since then, we've earned numerous awards and global recognition from the World Economic Forum as a technology pioneer, and led presentations at both the United Nations and the Federal Trade Commission in Washington D.C.

All our warranties are underwritten by Amtrust Inc., an A- rated insurer with $1 Billion+ in assets. We work with over 10,000 sellers who refer their buyers to SquareTrade for their warranty needs. We pay out thousands of claims each month and are consistently rated 5-stars for our consumer-centric service.

Press Contact: press@squaretrade.com
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Steve has been invited to speak on SquareTrade's experience by organizations including: the Federal Trade Commission, the Department of Commerce, the European Commission, the United Nations Economic Commission for Europe, the American Bar Association, PC Forum, the Global Business Dialogue on E-commerce, and National Public Radio. As SquareTrade's CEO, Steve was selected as one of the World Economic Forum's 100 Technology Pioneers. Steve was also awarded the prestigious Outstanding Practical Achievement Award by the CPR Institute for Dispute Resolution for SquareTrade's efforts.

Prior to co-founding SquareTrade, Steve was a management consultant at McKinsey, working with Fortune 100 financial institutions and media companies. Prior to his work at McKinsey, Steve managed the design and construction of several prominent buildings in Europe, the U.S. and Asia for Arup, a prestigious European architectural engineering firm. Steve earned his MBA from Harvard Business School and holds a BS in Architectural Engineering from California Polytechnic University.

Prior to co-founding SquareTrade, Ahmed was an engagement manager at McKinsey & Company in New York, where he led the team that created the company's internal e-commerce implementation capabilities. Ahmed graduated from Harvard Business School as a Baker Scholar (top 5%), and has an undergraduate degree in Computer Engineering. Before business school, he was a systems analyst at Procter & Gamble where he implemented a large ERP system.

Prior to joining SquareTrade, Karen was vice president, general counsel and secretary of ACCPAC International, Inc. a majority-owned subsidiary of Computer Associates, Inc. Previously, she served as director and corporate counsel of worldwide sales and distribution for Nellcor Puritan Bennett, a medical device manufacturing and distribution company. Before Nellcor, Karen served as senior corporate counsel and assistant secretary at Hitachi Data Systems, a distributor of Hitachi mainframe computers. Karen received her juris doctorate from Rutgers University School of Law and her bachelor's degree in political science from the University of California, Santa Barbara.





Therese is a General Partner and Chief Operating Officer at Weston Presidio Capital in San Francisco. Therese was previously a senior partner with Brobeck, Phleger and Harrison LLP. At Brobeck, Therese was a member of the firm's seven-person executive committee and managing partner of the firm's Palo Alto office. In addition to working with numerous emerging companies throughout Silicon Valley, she acted as primary outside counsel for Cisco Systems and managed their merger and acquisition process. Therese has been named as one of the leading lawyers in Silicon Valley by San Jose Magazine and listed by Chambers and Partners among the world's leading lawyers. Therese has served as counsel to Weston Presidio since its inception. Therese is on the Board of Directors of portfolio companies Apple American Group and SquareTrade and is involved with numerous of the firm's other portfolio companies. Therese holds a B.S., cum laude, from University of California at Berkeley and a J.D., cum laude, from Northwestern University.

Derek brings more than 20 years of high-tech engineering, finance and marketing leadership experience. He was previously CEO of Panasas, a Fremont, California, designer of network attached storage (NAS) systems for clustered Linux servers. Prior to that, he served as CEO of SkyGo, a venture-backed wireless technology firm, and as CEO of Zip2 Corp., which was acquired by Compaq (HPQ) for $300 million in 1999. In the mid-1990s, as a general partner at Mohr Davidow Ventures and as a venture partner at Morgan Stanley Ventures, Derek played an active role as a board member at 15 startup companies. He also led product marketing at NetPower, spent 10 years as an engineering manager with Hewlett Packard's central research lab, and holds two U.S. patents. Derek earned Masters degrees in Business and Computer Science, as well as undergraduate degrees in English and Cognitive Science, all from Stanford University.

Mr. Soghikian is a co-founder and Managing Director of Panorama Capital, a venture capital firm which invests in early to mid stage technology and life sciences companies. Mr. Soghikian began his investment career when he joined JPMorgan Partners (“JPMP”) in 1990, where he most recently served as head of its venture capital program until the formation of Panorama in 2006. Between 1994 and 1998, he was responsible for developing and managing JPMP’s European investment team and was based in London. Mr. Soghikian was previously a member of the mergers and acquisitions group at both Bankers Trust, Inc. and Prudential-Bache Securities, Inc. (currently known as Prudential Equity Group, LLC). Mr. Soghikian holds a B.A. from Pitzer College and an M.B.A. from the UCLA Anderson School of Management. Mr. Soghikian currently serves on the board of directors of Narus, Inc., Yipes Communications, TagsysRFID, Inc, Axentis, SquareTrade, Aristos Logic, and Tidal Software. In addition, he is a trustee of Pitzer College where he serves on the Investment Committee.

Dr. Telage was the President and Chief Operating Officer of Network Solutions, the world market leader in Registration and Directory services, and a member of the NSI Board of Directors from March 1995 to December 1999 and remained an Executive Advisor for Global Strategy at Verisign through 2004. Among other historic accomplishments, he negotiated the first fee-based registration agreement between Network Solutions and the National Science Foundation in 1995, was instrumental in the founding of ICANN in 1998, and negotiated the agreement between Network Solutions, the Department of Commerce and ICANN to introduce competition into the domain name market in 1999. He was the founding member of the Board of Directors of the American Registry for Internet Numbers (ARIN) whose formation he led in 1997. He recently chaired the Congressional Commission on Online Child Protection (COPA), which delivered its report to the US Congress in November 2000. Dr. Telage has a Ph.D. and M.A. in Mathematics from Clark University, a Bachelor's degree in Psychology from the University of Connecticut, and graduate training in Computer Science from the University of Rhode Island.

Are you a fan of the Status Quo? Neither are we.

At SquareTrade, our focus is on empowering consumers and transforming an industry. There's a lot about the warranty business that just doesn't compute, but we do things differently around here... and people have taken notice. We're the only warranty provider with a five star rating for customer service, and it's all based around the idea of doing our very best to treat every customer right. But as good as we are, there's always room for improvement. That's where you come in.

We're looking for motivated people who walk in the door with opinions and ideas, eager to take the ball and run with it. If you like a challenge, live to instigate change and love to take the initiative, you're our kind of people. We'll give you a casual atmosphere to work in, opportunities to make a real difference, the occasional Sudden Death darts tournament and a company you can be proud to work for.

Established in 1999, SquareTrade is a pre-IPO company located directly above the Montgomery BART station in the heart of San Francisco's financial district.

You can send us an email or call us at 1.877.WARRANTY (1.877.927.7268).
Please send an email to warranty.manager@squaretrade.com. or call us at 1.800.649.5208.