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Your fine jewelry plan includes:

• Coverage for failures during normal use
• Coverage for defects in material or workmanship
• Jewelry cleaning and polishing (Includes rhodium plating for jewelry as needed)
• Jewelry inspection (Includes stone tightening and re-tipping of prongs as needed)
• Ring sizing (Sizing limitations may apply based on ring design)
• Lifetime diamond trade-up (Free lifetime diamond trade-up privilege on qualifying diamond purchases)
• Diamond solitaire earring post conversion (With $500 purchase price and above)
• Restringing of pearl strands
• Chain and bracelet shortening
• Resetting of stones
• Stone replacement due to defective settings (Excludes replacement of center stone diamonds on rings, including solitaire rings, and center stones on three-stone rings where center stone is larger than the side stones)
• Clasp and chain repair
• Ring shank repair

Your fine jewelry plan does not include:

• Loss, theft, negligence, misuse, or intentional damage
• Loss of diamond center stone for all rings, including diamond solitaire rings
• Loss of center stone when it is larger than side stones of three-stone ring
• Inclusions in gemstones
• Replacement of lost earring backs and display chains

Your watch plan includes:

• Coverage for defects in materials or workmanship
• Battery replacement for the life of the watch
• Water test for the life of the watch
• Parts and labor needed to repair the inner working of the watch (If a failure or breakdown occurs during normal use)
• Replacement with the same or similar watch if the covered watch fails due to defects in material or workmanship

Your watch plan does not include:

• Defects to the band, bracelet, straps, cases, stems, crystals, and crowns
• Water damage or rust, unless the watch is classified by the manufacturer as water resistant, and the rust or water damage occurs despite proper use in accordance with the manufacturer's warranty
• Loss or theft
• Watch has been damaged due to abuse, cleaning, or polishing

You may purchase an Allstate Protection Plan plan up to 30 days after purchasing an eligible product. Please visit a Macy’s store with your receipt or call 1-800-289-6229. 

Issues that began before purchase of your plan are not covered. 

To service your jewelry or watch, visit any Macy’s location or call Macy’s at 1-800-289-6229 between 8:00 AM and 11:00 PM ET, 7 days a week. 

If Macy’s can’t repair your item, we’ll replace it with the same or a similar item. 

If your covered jewelry is in or brought to “like new” condition, your plan may be eligible for renewal (at Macy’s discretion). 

Unfortunately, plans for watches can’t be renewed at this time. 

Jewelry you bought somewhere other than Macy’s is eligible for an Allstate Protection Plan after you pay to have the item repaired and brought to a “like new” condition. Exclusions and limitations apply. 

Allstate Protection Plans for jewelry and watches are transferable to a new owner if you sell or gift your covered item. 

You can cancel your plan at any time during the plan term. 

If you cancel within the first 30 days after purchase, you’ll get a full refund (minus any cost of a service you received). If you cancel after 30 days, you’ll get a prorated refund. 

See the Terms & Conditions for full details.