Other great features that make us easy to use.
Manage it Online. All your Care Plans are online. You can view, print, cancel, transfer, and even file a claim online and keep tabs on its progress.
Cut the Paperwork. If the item was bought on eBay, no papers / receipts are needed. For all other items, we'll need a copy of the receipt - you can also send it to
us at time of purchase of Care Plan, and we'll keep it on file for you.
No shoe-boxes full of warranty cards with SquareTrade. No matter where you buy the item.
You Know Us. We sold you the Care Plan and we'll service it. Our business is based around winning your repeat business. We're accountable to you.
Other warranties - do you even know who you'll talk to at claims time? 3rd party servicers don't deal with consumers directly, they have no interest in your repeat business.
Make Informed Decisions. You can take up to 90 days from item purchase to decide if you want a warranty. Take your time, read about us and what we can do for you, make an informed decision.
Always In Touch. When you file a claim and we receive your item, we'll take care of you in 5 days, and we'll also keep you updated at each step via email. You can also always just log on to our website and check the updated status there.
Get Better Products. The last thing you want when your item breaks down is a cheap refurbished item that is 2 generations old. If your item breaks and we can't fix it, we'll reimburse your full item purchase price. That's money you can use towards the latest and greatest.
Want to know what happens when you send your 2-year old iPod in on a store warranty? Yup - you get a 2-year old iPod.
Transfer or cancel at any time. No excuses necessary. If you don't need your Care Plan any more, feel free to cancel or transfer at any time. If you cancel, we'll even give you your money back, pro-rated for the time you haven't used.
Ever heard of a store giving you a partial refund for a warranty you've already spent 6 months on? No, we didn't think so. But it makes sense, doesn't it?
The best deal you can get |
" I bought an iPod, got the warranty because it was cheap... The iPod went kaput and I called them to make a claim. In less than 5 minutes, I had my prepaid shipping label emailed to me, I sent it in, they gave me my money back 3 days later. No fuss, no muss. I'm covering everything I can with SquareTrade from now on. "
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Quick and no hassle service |
" SquareTrade did exactly what they said they would do. So many warranty programs go through hell and high water to prevent you from getting your claim, but not SquareTrade.
Within one week of starting the process and mailing it out, I received a PayPal credit that reimbursed me for the full amount of the item. I would gladly use this service again. Very reasonable prices and good, honest service. "
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Quick and excellent service |
" When my ipod gave me an unhappy face, I was stunned, then remembered I had Square Trade Warranty on it. I had replacement funds within a week from shipping the item to Square Trade. Very pleased with this service and plan on registering more of my electronics with this company. "
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Squaretrade warranty service |
" Square Trade offered the best customer service I've ever received from any company. They were on top of everything, repsonded within a day to all my questions, promptly kept me up to date on the status of my claim, and made a follow-up phone call to clear up my question about Paypal. A cut above the rest. I would highly recommend Square trade to anyone! "
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